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Air India has recently unveiled a three-class configuration for its newly inducted narrowbody aircraft. The airline’s A320neo aircraft will now offer a new Business, an all-new Premium Economy, and a new Economy cabin experience on domestic and short-haul international routes. A New Era of Luxury Two new A320neo aircraft – VT-RTW and VT-RTZ – have been refitted in a three-class configuration featuring eight luxurious seats in Business, 24 extra legroom seats in Premium Economy, and 132 comfortable seats in Economy. This move offers a broader choice to guests and marks the introduction of Premium Economy cabins for the first time on Air India’s narrow-body aircraft. Tailored Inflight Experience The inflight experience is tailored to the needs of today’s discerning flyers. Subtle cabin mood lighting, spacious legroom, a wider pitch, and modern features like portable electronic device (PED) holders and USB ports to charge mobile phones, laptops, and other gadgets significantly enhance the guest experience in all three cabins. Expanding the New Experience Air India plans to introduce the three-class configuration to its entire full-service narrow-body fleet over the next year. Existing aircraft are now being progressively inducted for refit, while new aircraft joining the fleet will be delivered with the new Air India experience. Campbell Wilson, Chief Executive Officer & Managing Director of Air India, said, “The introduction of a three-class cabin to Air India’s narrow-body fleet and commencement of interior refits are important steps in the journey of enhancing the flying experience. The upgrade of the narrow-body fleet, which operates on the domestic and short-haul international networks, complements the upgraded widebody experience now available on our A350 fleet and new B777s and on all other widebodies as they are refitted over the next two years. This comprehensive upgrade of Air India’s physical product is important to transforming into a world-class airline.” Comfort and Convenience Customised by leading seat manufacturer Collins Aerospace, the seats in all three cabins combine unique ergonomic contouring and a patented comfort system to enhance passenger comfort. All seats have magazine pockets, charging ports, a tray table, and coat hooks, prioritising guest comfort. A distinct feature of Air India’s A320neo aircraft is innovative mood lighting with planned illumination settings during take-off, landing, meal service, and even to celebrate India’s national days. With Air India’s brand identity at its core, the lighting is designed to enhance the overall in-flight experience, creating a subtle and soothing environment for guests to relax. Business, Premium Economy, and Economy The new Business cabins offer feature-rich 40-inch ergonomic seats with deep 7-inch recline, adjustable armrest, footrest, and backrest, a tray table deployed at the push of a button that includes a PED holder and is extendable, and multiple charging ports. Industry-best seat upholstery for Business will provide maximum comfort and convenience to customers. The all-new Premium Economy provides larger seats with superior upholstery, a four-way headrest, a wider 32-inch seat pitch with a 4-inch recline, and other amenities, such as a PED holder and USB charging port. With more meal options, including delectable food and drink selections, served in upgraded crockery and cutlery, Premium Economy promises a superior travel experience. Economy seats, too, are ergonomically designed with comfortable upholstery, a 28-29-inch seat pitch, 4-inch recline and legroom, and features such as a PED holder, tray table, USB charging port, and coat hook. With these upgrades, Air India continues to redefine the flying experience, setting new standards in comfort and luxury for its passengers.
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