TORONTO — Several of Atlific’s managed properties have taken top prizes in the 2023 edition of Marriott International’s 2023 Global Performance Awards. Three Atlific-managed properties, Residence Inn Calgary Downtown/Beltline District, Residence Inn Kingston, and Towneplace Suites Red Deer won the prestigious Circle Awards, while Colleen Logan, Atlific area Sales manager, earned the Sales Leader of the Year award amongst all global Residence Inn-branded properties for her top achievements.
The selection process for the Circle Awards rigorously evaluates hotels on their ability to deliver brand promises, with winning properties excelling in leadership, customer satisfaction, financial performance, and associate engagement.
“Atlific is incredibly proud of our people who are truly dedicated to service excellence and we’re thrilled that their performance has been recognized,” says Christine Kennedy, CEO, Atlific Hotels. “Atlific prides itself on creating a positive impact on the guest experience and the local communities our hotels operate in, and these awards are a shining reflection of our teams’ outstanding efforts.”
For its part, Residence Inn Calgary Downtown/ Beltline District won two separate Residence Inn-brand awards and the hotel was one of just two Canadian hotels to earn the highly prestigious Platinum Circle performance award honouring the best of the best in the Residence Inn brand’s overall guest satisfaction score in addition to Logan’s Sales Leader of the Year Award as the standout amongst the entire Residence Inn brand. There are almost 1000 Residence Inn brand hotels in the Marriott portfolio.
Several Atlific properties also garnered Marriott International’s Brand Circle Awards for top ratings in overall guest satisfaction. Circle Awards are achieved via exceptional staff service, maintenance, upkeep, cleanliness, and an elite level of hospitality.
The Residence Inn Kingston also proudly received the Gold Circle Award, placing it in the top five per cent of Residence Inn properties for overall guest satisfaction. This accolade reflects its impressive score and consistent year-over-year growth in revenue per available room.
The TownePlace Suites Red Deer earned the Silver Circle Award, distinguishing it among the top 20 per cent of hotels in overall guest satisfaction within its brand.
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