Carnival Jubilee ship review: A guide to Carnival’s third Excel Class cruise ship

Editor’s note: TPG’s Ashley Kosciolek accepted a free trip from Carnival Cruise Line to sail on Carnival Jubilee for its christening voyage. The opinions expressed below are entirely hers and weren’t subject to review by the line.

When Carnival Cruise Line’s Carnival Jubilee debuted in December 2023, it became the third ship in the line’s Excel Class, closely mimicking sister ships Mardi Gras and Carnival Celebration. Although there are more similarities than differences among the three, Carnival has still found a way to make Carnival Jubilee innovative and fun by tweaking a few of the offerings.

The ship shares Carnival’s “zone” concept with its two older sisters, meaning it has dedicated areas for dining, drinking, entertainment and outdoor fun, including Bolt, a top-deck roller coaster. The biggest differences on the newest iteration are in two reinvented zones, Currents and The Shores; respectively, they take the place of The French Quarter and La Piazza on Mardi Gras, and The Gateway and 820 Biscayne on Carnival Celebration.

Carnival Cruise Line’s Carnival Jubilee arrives in its home port of Galveston, Texas. CARNIVAL CRUISE LINE

On my voyage, the ship carried 5,676 passengers, plus crew. This meant it wasn’t at capacity, but it still felt loud and crowded, and often was fraught with lines. However, the service was generally excellent, with an exceedingly friendly crew.

The vessel is also a ton of fun, featuring two new shows (one with a football tailgate theme and the other with an onboard wedding plot), plenty of daily activities and so many fantastic dining options — many of them free — that it’ll make your head spin.

Here’s the rundown on what you can expect on board so you can determine if Carnival Jubilee is right for your next sailing.

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Carnival Jubilee overview Carnival Jubilee docked in Costa Maya, Mexico. ASHLEY KOSCIOLEK/THE POINTS GUY

Carnival Jubilee is a megaship, coming in at 183,521 tons and carrying up to 6,631 passengers at full capacity. It’s tied with Carnival Celebration for the title of the largest ship in Carnival’s fleet.

The vessel offers weeklong Caribbean voyages on a regular rotation from its home port in Galveston, Texas, meaning you’ll find a healthy dose of Texas-style fun on board (more on that later). In fact, Carnival is so dedicated to keeping the ship in the Lone Star State that it had a Texas star painted on the ship’s hull.

Carnival Jubilee’s demographics run the gamut from families with young kids or extended family groups to groups of friends, couples and even solo cruisers (even though it doesn’t have any cabins for singles). True to the rumors about Southern hospitality, the people on my cruise were some of the warmest and most polite I’ve ever encountered; fellow passengers were saying “excuse me,” allowing others to go first in line and generally being more courteous than I’ve found on sailings from other places.

The ship is divided into six zones, where passengers can find a mix of bars, restaurants, live performances, water-filled fun and exhilarating activities like a ropes course, minigolf and, of course, the Bolt roller coaster. Here’s a bit about each zone.

Carnival Jubilee zones Carnival Jubilee’s Center Stage LED screens show a welcome message to passengers. ASHLEY KOSCIOLEK/THE POINTS GUY

Grand Central: This bustling area rises up three decks — decks 6, 7 and 8 — and replaces the traditional atrium found on older Carnival vessels. The focal point is Center Stage, a starboard-side (on your right when facing the front of the ship) secondary theater that’s home to events like bingo during the day and song-and-dance performances at night.

Surrounding the stage are tons of seating options, as well as JavaBlue Cafe, which serves coffee and snacks; Cherry on Top candy shop; the Center Stage and Grand View Bars; and Bonsai Sushi and Teppanyaki. It also serves as an access point for the onboard shops, Piano Bar 88, The Punchliner Comedy Club and the Jubilee Casino.

The ocean life-themed Currents zone on Carnival Jubilee. ASHLEY KOSCIOLEK/THE POINTS GUY

Currents: Currents is one of the other main social hubs on Carnival Jubilee. It starts on Deck 6, just aft of Grand Central and features two new bars. The Golden Mermaid has gilded decor and a custom-designed mural depicting mermaids and lots of hidden Easter eggs (look for SpongeBob SquarePants references). Meanwhile, Dr. Inks, Ph.D., is a bar based on the fictional character Dr. Inks — an octopus with academic credentials. Both bars have excellent drink menus.

Also in the space is Emeril’s Bistro 717, a New Orleans-style, for-fee eatery developed by celebrity chef Emeril Lagasse.

On the wall above Dr. Inks, window-shaped screens provide a show for anyone passing through the length of the Currents promenade area. Programming rotates between underwater adventures, nature scenes and even artwork produced by passengers and kids from St. Jude’s Children’s Hospital. For a better view, head up one deck to the Alchemy Bar.

A photo spot in The Shores zone on Carnival Jubilee. ASHLEY KOSCIOLEK/THE POINTS GUY

The Shores: If the Currents zone is the underwater-themed area of the ship, The Shores on Deck 8 is what you get when you pop your head above the metaphorical surface. Inspired by boardwalks and beaches, The Shores offers two walk-up food counters: Beach Buns (Carnival Deli on other ships) and Coastal Slice (the equivalent of Pizza Pirate or Pizzeria del Capitano). Offset by colorful, blinking carnival-style lighting, the venues all but scream, “Step right up!”

Other venues in the area include the Marina Bar for cocktails and coffee, complimentary Italian restaurant Cucina del Capitano and for-fee seafood eatery Rudi’s Seagrill, created by food pop artist chef Rudi Sodamin.

A gaming area with foosball at Guy’s Pig & Anchor Smokehouse Brewhouse on Carnival Jubilee. ASHLEY KOSCIOLEK/THE POINTS GUY

Summer Landing: From The Shores, continue aft on Deck 8 to reach Summer Landing. It’s an indoor space that encompasses Guy’s Pig & Anchor Smokehouse Brewhouse, a Guy Fieri barbecue joint with its own microbrewery and live music; the Heroes Tribute Lounge, which honors members of the military; and soft-serve ice cream.

Outside, the area continues with The Patio, which features a pool and hot tubs, and neighboring The Watering Hole, a bar that serves the space.

A view of the Lido zone pool area on Carnival Jubilee. ASHLEY KOSCIOLEK/THE POINTS GUY

Lido: A mix of food and fun, the Lido zone fans out on decks 16 and 17 around the ship’s main Beach Pool, which serves as the center of the action. Around and above it, you’ll find outdoor movies, dedicated teen hangouts, a video arcade, a two-story version of the RedFrog Tiki Bar, cruiser favorite BlueIguana Cantina, extra-fee Seafood Shack and Street Eats street food.

On the upper deck is the popular Guy’s Burger Joint, which is oddly set a bit farther away from the action on Excel Class ships. Farther afield on Deck 16, passengers can check out Shaquille O’Neal’s Big Chicken restaurant or venture to Lido Marketplace, the ship’s complimentary buffet.

The miniature golf course on Carnival Jubilee. ASHLEY KOSCIOLEK/THE POINTS GUY

The Ultimate Playground: If you’re looking for alfresco thrills to keep you busy, The Ultimate Playground is the place to be. It comprises a miniature golf course, a basketball court, a ropes course and the line’s signature WaterWorks water park, all of which are free.

Of course, the highlight of this zone is the Bolt roller coaster. It’s an added-fee experience during which passengers (one to two people per ride) zoom twice around the track on a motorcycle-style vehicle that allows you to throttle up or down to a speed that suits you.

What I love about Carnival Jubilee Grand Central A view of Center Stage in Carnival Jubilee’s Grand Central zone. ASHLEY KOSCIOLEK/THE POINTS GUY

Grand Central is one of my favorite spots on board. Although it’s often loud, busy and difficult to navigate, especially on sea days, it’s a prime place to sit and people-watch. I found myself gravitating there repeatedly to enjoy coffee or a snack from the nearby JavaBlue Cafe while watching the cast from that night’s show rehearse at Center Stage — something you can’t usually do on other ships.

Plus, the space is a bit of a throwback to the days when interior designer and architect Joe Farcus was responsible for Carnival’s ship decor. The decor is midcentury modern style meets ’80s quirk, featuring a pink and teal color scheme, fun light fixtures and a bar with colored mirror accents.

Fun drinks The Crimson Catch, a drink with a Swedish Fish in it from Dr. Inks, Ph.D. ASHLEY KOSCIOLEK/THE POINTS GUY

I’m not generally someone who cares about alcohol. Give me one or two pina coladas on a weeklong cruise, and I’m good to go. However, the massively creative options on the menus at both the Golden Mermaid and Dr. Inks, Ph.D., bars are absolutely worth a shoutout.

For the wow factor, the best drink I had was A Pearly Bubble. Found on the menu at the Golden Mermaid, it’s a mix of gin, St-Germain liqueur, white cranberry juice, dragon fruit and lime juice. It was a bit too dry for me, so I didn’t care for the taste; however, you won’t want to miss the presentation, which involves a giant bubble atop the drink. It pops when you poke it, leaving behind a tiny poof of smoke.

For taste, which I know is subjective, my favorite is the Crimson Catch (Swedish Fish candy-infused vodka, lime juice, pomegranate liqueur, white cranberry juice and Swedish Fish candy). I prefer sweet drinks, and this hit the spot.

Marina Bar A glass of iced coffee sitting on the counter at the Marina Bar on Carnival Jubilee. ASHLEY KOSCIOLEK/THE POINTS GUY

It’s not unusual for the line at JavaBlue to snake around the corner and down the hall at peak times. The staff members try their best to keep things moving, but if you don’t feel like waiting 10-15 minutes for a cuppa, head upstairs to Deck 8’s Marina Bar instead.

There, you can order any of the same coffee beverages you’ll find at JavaBlue but in far less time. If you’re feeling more like a cocktail, you can grab one of those, too. On my sailing, the bartenders were phenomenal and even remembered that I prefer non-dairy milk with my lattes.

Bolt roller coaster The Bolt roller coaster on Carnival Jubilee. ASHLEY KOSCIOLEK/THE POINTS GUY

Cruise fans know that Carnival brought Bolt, the first-ever roller coaster at sea, to Mardi Gras in 2021. Carnival Jubilee offers the same ride — the third of its kind on a cruise ship — in the deck 18, 19 and 20 Ultimate Playground area.

Pay a fee to ride, and you (or you and a friend) can navigate two laps of twists and turns around the ship’s funnel as you use the throttle and hyper-boost buttons to try to break the day’s speed record. (Yes, you’ll be timed, and don’t forget to smile for a photo.) The ocean views from above are totally worth the cost.

What I don’t love about Carnival Jubilee The crowds Crowds of passengers often form in front of the main dining room at dinnertime on Carnival Jubilee. ASHLEY KOSCIOLEK/THE POINTS GUY

There’s no easy way to say this: The ship almost always feels crowded. If you want to enjoy it when it’s not, you’ll have to stay on board during port calls just to find some space to yourself. Many restaurants and walk-up counters have near-constant lines, particularly at the complimentary venues during peak dinner times every evening.

It’s so common for JavaBlue to be backed up throughout the day that an easy-to-miss sign directs passengers to other locations where they can grab a cup of coffee. Meanwhile, lines at the onboard deli and pizzeria counters frequently snake so far down Deck 8 that they block the entrance to seafood restaurant Rudi’s Seagrill. One night, as I was dining at Rudi’s with some of my travel companions, we joked that the lines were dangerously close to melding with the line for the nearby guest services desk.

And it isn’t just a problem with dining. I arrived 15 minutes early for a magic show at the Punchliner Comedy Club, and I couldn’t find a single available seat in the entire place. On another night, I showed up on time for Family Feud Live in the ship’s theater, and it was a standing-room-only situation. The sizes of the performance venues are generally way too small for the number of passengers wishing to watch the shows.

The noise Corridors and public areas are often noisy on Carnival Jubilee. ASHLEY KOSCIOLEK/THE POINTS GUY

My cabin had some of the best soundproofing I’ve experienced on a new ship in a long time — I had balcony accommodations near an elevator bank and heard nothing when I was in my room. However, a couple of passengers told me they could hear noise from Bolt in their balcony cabin on Deck 15.

Most other places on board seem to be excessively loud. Even on port days, when most passengers are ashore, the public areas are filled with loud music that makes it hard to find a quiet escape. Some of it is understandable. After all, Carnival vessels are known as the Fun Ships, but some of it seems unnecessary.

One example is the Dr. Seuss-themed Seuss-a-palooza Parade that makes its way through the Currents zone once per sailing. I happened to be sitting at a table in the area when the festivities kicked off. I decided to stay to see what it was all about, and I’m sorry I did. As costumed Dr. Seuss characters arrived, Carnival staff asked the children to scream solely for the sake of screaming. Ear-piercing shrieks reverberated throughout the space, which was also blocked off to passengers trying to pass through.

The excessive upselling Rumchata drinks with green mint garnishes. ZIA_SHUSHA/GETTY IMAGES/ISTOCKPHOTO

Combining noise with the annoyance of hawking alcohol, the roving waiters visited every table at Chibang! — the ship’s hybrid Mexican-Asian restaurant — one night while I was having dinner there. Their goal was to push Rumchata shots on everyone. Whenever somebody bought one, the waiter would demand that they yell “Shot, shot, shot!” before downing it. This was extremely disruptive and added to the already loud atmosphere.

One afternoon later in the sailing, two different crew members approached me a total of six times in less than half an hour while I was having lunch on the Lido deck. The first five times, I simply said, “No, thanks.” After the sixth time, I had enough and told them nicely but firmly to stop asking me. I found the high-pressure sales tactics excessive and irritating when all I wanted to do was eat my meal in peace.

The inconsistencies

Oddly, there were some discrepancies on board that I was surprised to see on a ship that’s been sailing for several months.

The first couple had to do with differences between the Carnival HUB app and the daily Fun Times printed schedule. On one occasion, the app said Seafood Shack opened half an hour earlier than it did, while the paper version of the daily schedule had the correct information. Another time, the printed daily had the wrong theater show listed for that night; the correct one was posted in the HUB. On another day, the printed schedule was missing part four of a four-part show, which did show up on the agenda in the app.

In terms of food and drinks, I had a strange experience at Chibang! when I ordered spring rolls. Usually, they don’t have meat in them, nor was meat listed as an ingredient on the menu. When the waiter took my order, he said, “Spring rolls with chicken.” When I asked him about it, he said he could request for them to be made without it, but that doesn’t explain why something with meat in it wouldn’t have meat in its list of ingredients. If I were a vegetarian or vegan, it would have concerned me.

As for drinks, I ordered a Snapping Pop at Dr. Inks., Ph.D. It was completely different — different color, different taste and different presentation — from what I received when I ordered the same drink on a sailing two months prior. I was told the drink had to be changed for several reasons. However, the old ingredients were listed on the menu, meaning passengers weren’t getting what they thought they ordered.

Carnival Jubilee cabins and suites An Ocean Suite on Carnival Jubilee. ASHLEY KOSCIOLEK/THE POINTS GUY

Carnival Jubilee offers cabins in the usual varieties: insides with no windows or balconies, ocean-view accommodations with windows, balcony cabins with outdoor veranda space and suites that include additional perks. These include priority check-in, boarding and disembarkation; preferred dinner times in the main dining room; pillow-top mattresses; two large bottles of water and bathrobes; and extra square footage.

An ocean-view Family Harbor cabin on Carnival Jubilee. ASHLEY KOSCIOLEK/THE POINTS GUY

Within those categories, Carnival Jubilee offers three types of special cabins. First is Family Harbor, which offers nautically themed cabins that sleep up to five people and rooms that can be connected via an interior door. Families booked in Family Harbor cabins have access to a dedicated Family Harbor Lounge, which offers daily breakfast, snacks and drinks, as well as board games and TVs with a selection of movies and video games. They also receive a free night of babysitting in the kids club so parents can enjoy some alone time.

The second special cabin type is the Havana Cabana. Done up in bright, tropical colors, these rooms offer extended outdoor lounge space and private access to the Havana Pool and Bar area.

The third type is Cloud 9 Spa cabins. With calming seafoam green and yellow decor alongside extras like Elemis toiletries, bathrobes and slippers, these are some of the most relaxing cabins on any ship. These guests also receive priority spa appointments and free access to fitness classes and the onboard thermal suite.

Suites in all three of these special accommodation types also give passengers the suite perks mentioned above.

Excel Suites, Carnival Jubilee’s highest-level accommodations, receive all standard suite perks plus additional ones. These include complimentary access to the private sun deck at Loft 19, priority cabana reservations at Loft 19, concierge services, guaranteed reservations at most extra-fee restaurants, free room service, upgraded toiletries, fruit and sparkling wine upon embarkation, a free soft drink package, free in-room movies, an in-cabin coffee machine and complimentary laundry service.

The vanity area in an Ocean Suite on Carnival Jubilee. ASHLEY KOSCIOLEK/THE POINTS GUY

Standard amenities in all rooms include a queen bed that converts to two twins on request, bedside shelving with reading lamps and USB outlets, a desk and vanity area, a sofa or chair, a closet and drawers for storage, a safe for valuables, a house phone and a hair dryer.

Bathrooms feature a toilet, sink and shower with a door instead of a curtain. Complimentary toiletries are basic: bar soap for handwashing and dispensers of shampoo and shower gel mounted on the wall in the..

 

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