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In the world of hospitality, where the essence of welcome is an art, one name has risen to the pinnacle of recognition in Vietnam. Herbert Laubichler-Pichler, a seasoned veteran whose life’s work has been to craft unforgettable experiences for guests across Asia and Europe, has been honoured as “Vietnam’s Best General Manager” at the esteemed Travel + Leisure Luxury Awards Asia Pacific 2024. The accolade, bestowed upon him by the discerning readers of Travel + Leisure Southeast Asia, Hong Kong & Macau, was presented at a glittering ceremony in Bangkok. Laubichler-Pichler, the guiding force behind the sprawling 30-hectare resort Alma for five years, has been a prominent figure in Vietnam’s hospitality scene since 2008. At the heart of Cam Ranh, Alma stands as a testament to Laubichler-Pichler’s dedication—a 384-suite sanctuary with 14 gastronomic outlets and 12 beachfront pools. His nearly two-decade tenure in Vietnam’s finest hotels, including the Nam Hai in Danang, The Reverie Saigon, and The Anam Cam Ranh, has been marked by a blend of leadership, deep-rooted experience, and an intimate understanding of local culture. Upon receiving the award, Laubichler-Pichler expressed his desire to share this honour with Alma’s supportive owner and the exceptional team. “Our staff members are our greatest ambassadors,” he remarked, acknowledging their indispensable role in shaping the guest experience. Born into a family of hoteliers, Laubichler-Pichler’s journey began in Austria, where he first served as a bellboy in his parents’ guesthouse. His passion for hospitality led him to study hotel management and culinary arts, eventually propelling him to the role of general manager at prestigious properties across Europe. His academic pursuits also took him to Switzerland, where he earned an Executive MBA in Hotel and Tourism Management. Alma Resort – Photo: Courtesy Alma Resort Alma’s allure extends beyond its leadership; it’s a realm of luxury that captivates the senses. With a constellation of swimming pools that flow towards the sea, a diverse array of dining venues, a science museum, and a sprawling water park, the resort is a microcosm of indulgence and innovation. It’s no wonder that Alma also secured a spot in the top five of the “Best Hotel Pools in Vietnam” category. The Travel + Leisure Luxury Awards, encompassing 15 countries and territories, are a barometer for the crème de la crème of high-end travel. As the 2024 winners reflect the preferences of a global community of travellers, the awards celebrate those who elevate the luxury travel experience. This year, the accolades have been immortalised in a special edition, “The Hotels Issue 2024,” chronicling the zenith of hospitality excellence. As Herbert Laubichler-Pichler continues to redefine Vietnamese hospitality, his story is one of passion, perseverance, and an unwavering commitment to excellence. It’s a narrative that resonates with every guest who steps into Alma, leaving with memories etched by the masterful touch of Vietnam’s best general manager. To contact Alma or to make a booking, please visit alma-resort.com, call +84 258 399 1666 or email info@alma-resort.com
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