Hotel X Toronto Launches Enhanced VIP (Very Important Pet) Concierge Service

TORONTO — Hotel X Toronto announced the launch of its latest luxury service, the Pawsome Pet Concierge program. The VIP (very important pet) enhanced program is designed in collaboration with the Montreal concierge service for pets, Pawsome, and will provide an elevated and safe pet-friendly experience for all furry friends while staying at Hotel X Toronto.

Upon arrival, pets will be greeted with a gift bag featuring top pet products, including an Earth Rated poop bag dispenser, bone broth, a stylish bandana, a fetch toy, a bag of premium dry dog treats, a lick mat, and the Pawsome Service Menu Card featuring pet-friendly suggestions around the city. For a truly memorable time, owners can opt in for pet portrait photography by Posh Pets. 

Specialty pet perks include walk adventures, in-room sitting, pet massages and spa treatments at an additional cost, so pets can enjoy a pet-cation while their owners enjoy a worry-free vacation.

Hotel X Toronto is dedicated to prioritizing pets’ well-being and the Pawsome Concierge team includes experienced professionals trained in pet first aid and CPR, ensuring the safest care and experiences for pets.

“We’ve seen an increase in guests looking for shared experiences with their pets,” says Matt Black, director of Marketing and Revenue at Hotel X Toronto. “As a pet-friendly hotel, we wanted to enhance our existing VIP Pet Program with pet perks upon arrival, and for those looking for additional ways to pamper their pet, we’ve got them covered through Pawsome Pet Concierge. We prioritize our guests and their companions to ensure they are well cared for, allowing owners to relax and enjoy our amenities or explore the city, knowing their pets are in safe hands and having fun.”

The Pawsome Pet Concierge service is available at Hotel X Toronto through online booking or at check-in. 

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